Reference

Your Rights and Our Legal Commitments

koboi 89 operates under a clear set of terms that govern your account, your data, and how we handle disputes. Access to our platform depends on local law and is available only where permitted in your region.

Account TermsPrivacy PolicyCookie UseData RetentionEligible Regions Only
koboi 89 Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For account disputes, data requests, or questions about how our terms apply to your wallet activity, our support team handles legal enquiries through the channels below. We aim to respond to formal data or account requests within the period stated in your account agreement.

Live Chat Reach our support team directly from your account dashboard. Available around the clock for account and legal queries.
Email Support Send formal data requests or dispute notices to our support email. Include your account ID and the relevant transaction reference.
Account Help Centre Your account settings page contains a dedicated section for submitting data access or deletion requests without contacting support directly.
DATA AND SECURITY

How We Protect Your Account and Data

Your account security and data handling are not afterthoughts — they are built into how koboi 89 processes every session, wallet action, and support interaction. Here is what we do in practice.

Data Handling

We collect only what is needed to run your account and process payments via DANA, OVO, and GoPay. Your data is not sold or shared beyond payment processing requirements.

Cookie Policy

We use session and analytics cookies to keep your account active and improve lobby performance. You can manage cookie preferences from your account settings at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you notice unrecognised activity, lock your account immediately from the security tab.

Data Requests

You may request a copy of your account data or ask us to delete your records by submitting a request through the Help Centre or via support email with your account ID.

Common Questions About Our Terms

Real questions from people checking their rights before they open an account or make a withdrawal.

Our terms apply to anyone who opens an account on koboi 89 in a region where access is permitted under local law. If local law restricts access, these terms do not create an entitlement to use the platform.

Submit a data access request through the Help Centre in your account settings, or email support with your account ID. We will respond within the period stated in your account agreement.

Yes. Submit a deletion request via the Help Centre or support email. We will process it in line with our retention schedule and confirm once your data has been removed from active systems.

Raise the dispute through live chat or email support, including your DANA or OVO reference number and the transaction date. Our team will review it against our payment logs and respond within the stated window.

We send notice to the email address on your account before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Yes. Access and eligibility depend on local law and the region your account is registered in. Certain game categories or betting markets may be restricted automatically based on your location.